How to describe customer service on a Resume

Posted by Palmerston North Resume on 18 Nov 2025

When applying for a client service job, it’s essential to highlight your relevant experiences and abilities on your resume. A well-written resume will make significant difference in obtaining the job you’re looking for. We at Palmerston North Resume, we specialize in writing resumes to ensure that you stand out the rest of the applicants. In this article, we will provide tips on how to describe customer service on a resume.

  1. Use action verbs. When you are describing your customer experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs prove that you have actively been involved in your work with customers and have seen results.
  2. You should include specific job responsibilities and responsibilities. Be clear when describing your customer service experience. Instead of declaring that you "worked in customer service,"" write "managed a team of customers service representatives and took care of complaints from customers."
  3. Provide metrics: Include relevant metrics , such as customer satisfaction rates to prove your effectiveness. For instance, "increased customer satisfaction by 15% with effective methods for problem solving."
  4. Your resume should be tailored to your needs. your resume to match the customer service job you’re applying for. Include the relevant skills and experience that you have that will be most useful for the job.
  5. Make sure you proofread your resume and get professional assistance Make sure you proofread your resume prior to uploading it to ensure it is error-free. If you require help seek professional assistance at Palmerston North Resume.

If you follow these advices and guidelines, you can write a customer service resume that effectively highlights your experience and abilities. Remember to tailor your resume to the specific job you’re applying to and check it for errors before submitting it. Palmerston North Resume can also assist you in creating a successful resume that showcases your talents and experiences.

Outstandingly professional! Jamie sat me down and went through my entire career history and wrote out an excellent and professional Resume and Cover letter for me. Great value for money.
Vaughn Bond
Just had my Resume updated. Very fast and Professional service. Thank you Tanja.
Dave B
The experience was nothing short of brilliant. Tanja was on the phone to me in mere moments of me making my enquiry, and the resume I received back has been tailored perfectly! 5 stars!
Kyle Wilson
A quick turnaround - easy to share my information and I am really happy with my new CV.
L L
Tanya created a resume and cover letter for me. Her writing is powerful and wonderfully descriptive yet succinct where it needs to be; and perfectly summarised all of my ideas. Her communication was efficient and punctual, and I received my final products within two working days of payment. Thank you Tanya!
Isaac Groves
I found the service very professional and my new resume and cover letter are great. The team was very helpful and responsive to all of the questions i had.
Jodie Morris
Thank you very much for a very fast, professional service from start to finish. Highly recommended.
Marcus Schirms
I was amazed how quickly and efficiently my request was making progress during COVID lockdown. First I made a contact in the chat where we had a short conversation. Then Tanja and Gemma from Palmerston North Resume contacted me over the phone where we discussed the particulars. I am good in my specialty, but writing resumes is not my strongest skill. As a result I got the resume and the cover letter reworked really well. I believe my chances of getting a good job got way better now than before.
Kateryna D
Tanja has put together a fantastic resume and cover letter for me. Her understanding, enthusiasm and turn around was great and I could not be happier with the result. Thanks again Tanja!
D. Ah
Just had my resume update by Palmerston North resume. Really great service, made me feel very welcome and offered great advice. Love my new CV thank you Palmerston North resume.
Samantha McNelly
How to Describe Customer Service on a resume

Resume

We provide professional resume writing services.

How to Describe Customer Service on a resume

Cover Letter

We provide professional cover letter writing services.

How to Describe Customer Service on a resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to Describe Customer Service on a resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We provide expert resume writing services and our highly seasoned resume writers will make sure your resume sticks out among the crowd.

We are a team of highly certified and experienced Recruiters, consultants and HR Professionals who are committed to delivering an exceptional, well-written cover letter or resume.

We pride ourselves on our extensive knowledge of top-practice hiring methodologies and Australian recruitment standards. Also, our expertise in a wide range of professions, industries, and areas means that we can deliver a high-quality, impactful resume that meets your personal requirements.

Our goal is to deliver you with an impressive, striking resume that is correctly maximised for success in the competitive Palmerston North job market.

We offer a 100% satisfaction guarantee on all of our writing services, so you can be sure that you will be happy with your brand new resume or cover letter.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
0800 215 100