How to Describe Customer Service on a Resume
When applying for a customer service job, it’s essential to emphasize your relevant expertise and experiences on your resume. A well-written resume will make huge difference when you apply for the job you want. At Palmerston North Resume, we specialize in providing resume writing services to make you stand out from your competition. In this post, we’ll explain how to present the quality of service you provide on your resume.
- Use action verbs: When discussing your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs indicate how you’ve actively engaged in your customer service activities and have achieved results.
- Incorporate specific job duties and responsibilities. Be specific when describing your service experience. Instead of using the phrase "worked in customer service," say "managed the team of customer service agents and handled customer complaints."
- Provide metrics: Include relevant indicators such as satisfaction rates to prove your effectiveness. For instance, "increased customer satisfaction by 15% using efficient problem-solving techniques."
- Customize your resume: tailor your resume to fit the job you’re applying for. Include the relevant skills and experience which are most relevant for the job.
- Proofread and seek professional help Before you submit your resume, proofread it. uploading it to ensure the resume is error-free. If you require help you can seek help from a professional at Palmerston North Resume.
By following these tips, you can create a customer service resume that effectively highlights your experience and skills. Make sure to make your resume specific to the specific job you’re applying for , and check it for errors before submitting it. Palmerston North Resume can also assist in creating a professional resume that showcases your skills as well as your experience.
