How to present Customer Service on a Resume

Posted by Palmerston North Resume on 13 Dec 2025

When seeking a customer service position, it’s crucial to emphasize your relevant experiences and abilities on your resume. A well-written and professional resume can make the difference in getting the job you’ve been hoping for. We at Palmerston North Resume, we specialize in offering resume writing services to assist you in standing out the competition. In this article, we will go over tips on how to write about customer service in a resume.

  1. Use action verbs: When discussing your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been involved in customer service and achieved outcomes.
  2. Incorporate specific job duties and responsibilities: Be specific when describing your service experience. Instead of saying "worked in customer service,"" use the phrase "managed a team of customer service agents and handled customer complaints."
  3. Provide metrics: Include relevant metrics like customer satisfaction levels to show the effect of your efforts. For example, "increased customer satisfaction by 15% with effective method of problem-solving."
  4. Your resume should be tailored to your needs. your resume according to the job you’re applying for. Highlight your skills and experiences that are relevant to the job.
  5. Proofread and seek professional help You should proofread your resume prior to you submit it to ensure there are no errors. If you require help seek professional assistance from Palmerston North Resume.

If you follow these advices that you will be able to craft a resume for customer service that effectively showcases your relevant experience and capabilities. Keep in mind to customize your resume for the job that you’re applying for and ensure that you have it proofread before you submit it. Palmerston North Resume can also assist in creating a professional resume that highlights your abilities as well as your experience.

Cannot speak highly enough about my new resume and cover letter. Tanja has done an amazing job. I haven’t needed a resume for 26 years as I’ve been with the same employer but due to the current situation with COVID-19 I’m out there having to get back into the game. The advantage of Tanja writing my resume is that she has a background in HR and understands what looks good and the importance of making an impact with key words. Tanja also helped me apply for a job with that required specific targeted responses. Many thanks great work and an effortless and seamless process.
Troyboiz S
I wanted to apply for a last minute job and these guys were so helpful to prioritising my application needs. The results provided were outstanding and achieved a level well above my expectations and what I was capable of writing myself. Quite possibly one of the best investments I have made in my professional career development. I highy recommend their services.
Robert Staff
Positive: Professionalism, Quality, Responsiveness, Value I only moved to Australia a bit over a year ago, with Covid it wasn’t easy to find a job so i took the first opportunity to keep our household going. But i want more, i want educate myself and find a better job. With Palmerston North Resume i finally get this chance, since cv’s and cover letters work a bit different here and i need help to stand out in this harsh times. Tanja is an awesome professional, very responsive and her writing is incredible! Fingers crossed i’ll land my dream job now!
Elle Street
Amazing fast and professional service. Highly recommended.
Timothy Berg
Trying to remove but unable to ATM. Sorry about the mistake. Have changed review but if I can remove it I will.
Lina Stead
Was a very fast response, and what they have done was fantastic. Highly recommend for anyone who's looking for help. Thanks again
Matt Clews
Fantastic I had me update earlier in the year and got a new job a month later after receiving my new resume. Great Team and great service, I even have past on there details to others to call up to update. Will be calling again to get my linkedin account made 5 Stars all round
Mario Robertson
The experience was nothing short of brilliant. Tanja was on the phone to me in mere moments of me making my enquiry, and the resume I received back has been tailored perfectly! 5 stars!
Kyle Wilson
Tanja has put together a fantastic resume and cover letter for me. Her understanding, enthusiasm and turn around was great and I could not be happier with the result. Thanks again Tanja!
D. Ah
Thank you so much for taking my jumble of documents and turning them into such an excellent resume and cover letter. I am so impressed by the quality and speed of your work while being really responsive to my needs. I feel much more confident in my job search now.
Hilke Legenhausen
How do you describe customer service on a Resume

Resume

We provide professional resume writing services.

How do you describe customer service on a Resume

Cover Letter

We provide professional cover letter writing services.

How do you describe customer service on a Resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How do you describe customer service on a Resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We offer expert resume writing services and our highly experienced resume writers will make sure your new resume sticks out from the crowd.

We’re a team of highly certified and seasoned HR professionals, recruiters, and consultants that are dedicated to providing you with an excellent, well-written resume or cover letter.

We pride ourselves on our vast understanding of top-practice hiring methodologies and Australian recruitment standards. Also, our expertise in a wide variety of professions, industries, and areas means that we can produce a high-quality, impactful resume that suits your specific needs.

Our goal is to deliver you with an impressive, striking resume that is correctly maximised for success in the competitive Palmerston North job market.

We provide a 100% satisfaction guarantee on all of our writing services, so you can be sure that you will be fully satisfied with your new cover letter or resume.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
0800 215 100